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References & Resources for User Stories and Use Cases



Assigned StorytellerTarget GroupBig Picture (Scenarios or Stories)Unpack Goals Based on Big PictureProduct Details
Nicholas Homenda (and anyone else!)IU Bloomington Libraries Faculty and StaffAs a student at Indiana University Bloomington I want to find information about a specific library event that occurred 30-40 years ago so that I can learn about it in the context of IU Libraries history.
  • Provide a source of library history information that's easily accessible and browsable
  • Timeline
  • Ability to browse through digitized documents
Naz Pantaloni, Kristina Keogh, Rachael Cohen, Andrea Baer (and any of the newer staff)New Library Staff Hires (consult with Lou Malcomb to further develop this user story if needed)

In keeping with a principal impetus for Lou Malcomb's collection, the digital exhibit, including the original slide show, could continue to be used by Libraries Human Resources as a means of orienting new librarians, PAs and staff.The Libraries have a long history that is integrally linked with Indiana University's growth and institutional changes over the past nearly 200 years.

For new employees of the Libraries who are historically minded, the digital exhibit provides a potential resource for contextualizing the present moment in the Libraries' history, including such things as changes in services; the different buildings the Libraries have occupied on and off campus; the history of the branch libraries; and the configuration of spaces and functions in Wells Library.

  • Provide staff with historical overview of their new place of employment
  • Introduce staff to the IU Libraries community
  • Slide show and script
  • What else?
  • In addition to preserving and providing images of the realia, develop an online trivia quiz to mirror Lou's live trivia questions in the orientation for new hires.
 Elinor Okada, Julie Hardesty (and anyone else) IUL Development Office (who might direct donors or news organizations to our story) History of IU Libraries that might be useful for bicentennial or might inspire someone to be a donor.
  • Provide a source of library history information that's easily accessible and browsable.
  • Include information that IUL Development Office is often asked.
  • Talk to Helene O'Leary and find out what kinds of questions she receives from news organizations and donors.



Jeff Graf

Nels Gunderson

Dee Holliday

 IU Bloomington Libraries and staff.  Scholars, teaching faculty, and students.  Accomplishment of library deans and notable administrators will be covered. 
  •  Provide a synopsis of library administrations, by dean or director, from 1942 through 2009. 
  •  Timeline
  •  High points of each Administration
  •  Brief biographies of deans and notable      administrators
Catherine MinterScholars more broadly (without specifically local interest)A scholar of library/information history is researching college libraries in North America in the 19th and 20th centuries.
  • Deliver reliable and authoritative scholarly information
  • Cogent and well-researched narrative
  • Bibliographic references 


Celestina Savonius-Wroth (other team members who have assisted in similar research)

Scholars interested in the History of Indiana University (interview Dina Kellams to further develop this user story)

  • This group could be further broken up to scholars interested in architectural history, cultural and campus life, etc.

A scholar who is researching local architectural history at IU for a book she’s writing is looking for information related to the construction of the Main/Wells Library.  She’s particularly interested in comparing early planning documents with the final product, including early budgets, floor plans, and internal and external photos of the resulting building.

  • provide access to a selection of key (or representative) documents illustrating the history of the Main/Wells Library
  • provide a clear pathway for researchers to identify more extensive resources in IU Archives
  • No labels


  1. This is great, Michelle!

    It might be just me, but I think these user scenarios not only help to constructively delimit the "History of IU Libraries" project on a practical level, but also begin to adumbrate a curatorial framework for interpreting the collection, including the realia, that Nicholae Cline wrote so eloquently about on  the Research Now blog, as we begin to select and organize things for the online exhibit

    I would like to suggest one additional user scenario directed at a broader audience that is interested in the history of libraries generally and who might want to look at conceptions of space planning and use in libraries designed in the early 1970s   Wells presents an example of how people viewed libraries at that time, while the subsequent renovations provide insights into how librarians and architects have sought to address the strengths and weaknesses of that conception 

    This strikes me as a broader and possibly ongoing feature of the exhibit, one that subsequent librarians, as researchers and scholars (as Catherine Minter suggests in her blog post) could address


  2. I am seeing a couple of stories in yours:

    • architects interested in core, public spaces like libraries (they exist based on the keynote speaker for last year's In-House Institute!) (if that keynote was recorded, it would be great to reference to build this story)
    • architects and people interested in architecture more generally especially since the building was one of the last ones built to not use prefab construction at this scale 

    I also wonder about the IU Administrators point of view:  representing the history and prestige of the library as a way to enhance student recruitment, donor funds, etc.  

  3. Yes, Michelle, I think you make clear the unpredictable significance of the project on a larger scale, and the importance of thinking of the scope of the online exhibit in small-scale (more practical) and large-scale (more scholarly and research-oriented) terms. I personally appreciate the potential impact of both aspects of this project, for example, in preserving Lou's materials to be able to continue to use them for in-house trainings and orientations for new hires in the Libraries, as well as situating them in the larger context of the history of US academic research libraries so that people can consider their broader scholarly significance

    Moving forward, I am wondering about the usefulness of ranking our priorities in this regard  Preserving Lou's slide-show in digital form seems more readily feasible and attainable in the short term, given the time constraints of our cross-training efforts, as well as practical to the Libraries, while the larger project of researching, selecting and curating a larger exhibit could be something that we view as an ongoing effort for continuing group training (eg, doing oral histories and extended archival research) and for training new hires and participants in the activities of the Scholars' Commons