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Info

This documentation is current for Release 6.5.0. For the

  • Release 5.x: v.111
  • Release 4.x
version of this page, see For the version of this page, see . For the Release 1 version of this page, see 
  • Release 2: v.
23 For the Release 2 version of this page, see v.47.

Content Creation

  • Jira
    serverIU DLP JIRA
    columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
    serverId7db187da-a52c-3750-b791-4dc703aec548
    keyVOV-4261
    Adding file(s) to published items causes an error.  A work around is to unpublish the item, add the file(s), and then republish the item.

  • Jira
    serverIU DLP JIRA
    serverId7db187da-a52c-3750-b791-4dc703aec548
    keyVOV-1121
    An Avalon item is created every time you choose the Create menu even if you do not associate any media or metadata with the item.  These Avalon items will only be viewable by Collection Staff because they receive access status of "Collection Staff Only" by default.  Avalon items can be deleted individually. 

  • Items can be published without adding any media to them.  To keep them hidden, edit the item and then, on the Preview page, click Unpublish at the top of the item.
    Jira
    serverIU DLP JIRA
    serverId7db187da-a52c-3750-b791-4dc703aec548
    keyVOV-1329
    Long section titles can cause Avalon to throw an exception. To work around this problem keep section titles shorter than 32 characters.
    Jira
    serverIU DLP JIRA
    serverId7db187da-a52c-3750-b791-4dc703aec548
    keyVOV-2029
    Content in the batch ingest file is case sensitive. Be sure not to mix case as this might case problems with the ingest process
  • Section labels are limited to 255 UTF-8 characters
  • Delayed Job

    Skip Transcoding

    • Jira
      serverIU DLP JIRA
      serverId7db187da-a52c-3750-b791-4dc703aec548
      keyVOV-2516
      When streaming using Adobe Media Server, skip transcoding MP3s don't process correctly or playback.

    File Management

    • When using skip transcoding for single or multiple derivatives, Avalon's master file management setting is applied to the highest quality derivative (or single) only. This means that if your application is set to move files to another location (removing them also from the dropbox) then only the highest quality derivative is affected - leaving other two in place. 
    • Jira
      serverIU DLP JIRA
      serverId7db187da-a52c-3750-b791-4dc703aec548
      keyVOV-3769

     

    Group Management

    The Manage Groups interface will allow the creation of a group name with embedded (blank) spaces, but sometimes members of that group will not have access to items in the collection. Solution: For now, don't create groups with spaces in the name–use hyphens or underscores.
    In the Manage Groups interface it is possible for members of group_managers to delete any Ad Hoc groups even if they are not the group creator. If you do try to delete these groups, you will receive a delete confirmation message.
  • Jira
    serverIU DLP JIRA
    serverId7db187da-a52c-3750-b791-4dc703aec548
    keyVOV-2043
    Renaming a group may remove permissions from collections and items. To fix this problem be sure to reapply any exceptions after the group has been renamed.
  • Playback 

    If you are using Internet Explorer 9, the quality buttons in the quality menu are not available.
  • For video navigation and playback of structured segments, links jump to the closest previous keyframe boundary (keyframes are every two seconds for any Avalon transcoded materials) which can result in the previous structure link being played and highlighted until the player catches up to the correct time offset.  
  • If you are using the AMS streaming server on any desktop platform - from a paused player state, clicking the first segment link (only after a later time offset is selected) does not register. You must click it twice for it to register the correct time offset. This is an issue with RTMP playback on AMS and will be addressed in Release 5. 
    If you are using the Red5 streaming server on any desktop platform, the player will not update to a current still image in pause mode. It will display the poster image instead. 
    If you are using an Android device with any server, seeking prior to playback does not update the still image on your video, but it will display the poster image and play from the selected time. 
    If you are using an iPhone - any seeking via structure in the page view will not reflect the current frame but displays the video's poster image. This will not affect the playback from starting at a specific time.   
    Android (all streaming servers) - when navigating timeline via structure links or via the scrubber - Android seeks to HLS segment start instead of time offset and creates strange navigation/playback experiences. It's usually a few seconds off.
    Jira
    serverIU DLP JIRA
    serverId7db187da-a52c-3750-b791-4dc703aec548
    keyVOV-1957
    The poster images may have a strange aspect ratio when in full screen mode. This does not affect video playback which retains the correction dimensions.
  • Jira
    serverIU DLP JIRA
    columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
    serverId7db187da-a52c-3750-b791-4dc703aec548
    keyVOV-4081
    Mobile streaming may not always work.  For the fix see Restoring mobile playback in Avalon 4.0.1 (VOV-4081) 
  • Player Embedding

    • If you are using Internet Explorer 9 or 10, the embedded player will not go full screen.
    • Avalon uses iframes for video embedding. Embedding should work with sites that support iframes. 
    • Jira
      serverIU DLP JIRA
      serverId7db187da-a52c-3750-b791-4dc703aec548
      keyVOV-2812
       For embedded Avalon media to play in Safari, you have to go to Preferences -> Advanced and UNcheck "Stop plugins to save power"

    Batches

    • If you have a batch with large files added to the dropbox, the batch may fail while the files are being copied.  If that happens, once batch ingest package is completely copied over, delete the error file in the dropbox and the batch will be begin processing again.

    System configurations

    • Jira
      serverIU DLP JIRA
      serverId7db187da-a52c-3750-b791-4dc703aec548
      keyVOV-2032
      Uploading a file larger than the value configured in the Master File model will throw an exception instead of being gracefully handled. If routinely uploading files bigger than the default either change it or use the dropbox interface.

    Audio Ingest

    • There was a typo in matterhorn's config file etc/encoding/avalon.properites. Go to your matterhorn's etc/encoding directory and run the following:

      Code Block
      wget https://raw.githubusercontent.com/avalonmediasystem/avalon-felix/release/3.3.0/etc/encoding/avalon.properties -O avalon.properties

      No restart is needed.

    Back to Avalon Collections Guide

    Managing Content

    Manual Creation, Editing, Deletion

    1. After saving the Manage Files page without uploading any files, attempting to upload files later results in an error - #2387
    2. Creating large, multi-file media objects using the dropbox interface times out - #2801
    3. Updating collection information deletes additional managers - #2994

    Batch Ingest

    1. When a master file is moved during a batch ingest, the batch fails - #2310

    Bulk Actions

    1. Selected items are cleared from the Manage Selected Objects page after moving them to a new collection - #2437

    Thumbnails

    1. Creating a thumbnail for an item without a poster image generates an error - #2093

    Playlists

    1. Using Internet Explorer 11 or Microsoft Edge, items cannot be moved between playlists in the Edit Playlist page - #2121

    Item Access

    1. An unpublished item with a lease to a user for a specific date can still be found by the user through browsing or searching - #1686
    2. Published but hidden items with a lease to a user or a group still appear to the user though browsing or searching - #2388
    3. Items in the "Selected Items" list do not disappear and are still available to a user after a lease ends - #1701
    4. Item lease with a date range assigned to an IP address gives access to the item even beyond the date range - #2081

    Avalon Media Player

    Playback

    1. On iOS, autoplay does not always automatically start playback for playlists items that have new sources - #2611
    2. Selecting a playback quality causes playback to restart at the beginning when using Android - #2876
    3. Internet Explorer 11 has navigation issues with multi-section items and with playlists - #2827
    4. Seeking while paused causes the poster and spinner to remain until play is selected - #2826
    5. Structural metadata with undefined sections causes unexpected behavior in the track scrubber - #3047

    Display

    1. While using Edge, the volume adjust bar is trimmed short on both top and bottom - #2122
    2. The video end time displays incorrectly at first when launching Avalon on a mobile device - #1689
    3. Hovering over the audio icon in the audio player causes the quality and playlists icons to move out of alignment - #1762
    4. The playlist index table is not adapted for responsive design - #2389
    5. The scrubber bar disappears/does not work at various times when using Android - #2875, #2748
    6. After selecting a playback quality in Android, the quality selector does not disappear - #2874
    7. Advancing to another section or item cancels fullscreen mode - #2979
    8. Selecting the Add Marker button does not cancel fullscreen - #2978
    9. Within an iFrame, the media player does not resize - #2961

    Embedding

    1. In Safari, the text weight in an embedded audio player shifts unexpectedly - #2844

    Accessibility

    1. In certain configurations of Firefox, Play/Pause is not accessible with the SPACEBAR - #1644
    2. Tabbing on "Create Collection" screen can escape the modal scope - #969
    3. User can't change video quality using the keyboard - #2678
    4. Keyboard navigation in Safari does not work properly - #2707
    5. Captions are deselected when moving to different section in Safari. Users need to click the captions button to re-enable captions when a new section starts playing - (more information)

    Standalone Media Player

    1. The time displayed at the end of each minute displays both the 60th second followed by the 0th second; e.g. 2:59, 2:60, 3:00 - #1975

    Miscellaneous

    File Management

    1. Deleting a master file sometimes causes a 500 error - #1392
    2. Some derivative files are unmanaged when set to 'Skip Transcoding' in a batch ingest - #2842

    User Management

    1. A successful login sometimes redirects the user to unexpected pages - #2109
    2. Updating a collection description removes users from staff roles #2994

    User Interface

    1. The Avalon logo and 'expand menu' icon display incorrectly using a small browser window - #2714