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This documentation is for Release 3.0.0. For the Release 1 version of this page, see v.23. For the Release 2 version of this page, see v.47. |
Content Creation
An Avalon item is created every time you choose the Create menu even if you do not associate any media or metadata with the item. These Avalon items will only be viewable by Collection Staff because they receive access status of "Collection Staff Only" by default. Avalon items can be deleted individually.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-1121 - Items can be published without adding any media to them. To keep them hidden, edit the item and then, on the Preview page, click Unpublish at the top of the item.
Long section titles can cause Avalon to throw an exception. To work around this problem keep section titles shorter than 32 characters.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-1329
Content in the batch ingest file is case sensitive. Be sure not to mix case as this might case problems with the ingest process.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-2029
Thumbnail/Poster Image
Poster and thumbnail images do not match.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-1958
Skip Transcoding
When streaming using Adobe Media Server, skip transcoding MP3s don't process correctly or playback.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-2516
Group Management
- The Manage Groups interface will allow the creation of a group name with embedded (blank) spaces, but sometimes members of that group will not have access to items in the collection. Solution: For now, don't create groups with spaces in the name–use hyphens or underscores.
- In the Manage Groups interface it is possible for members of group_managers to delete any Ad Hoc groups even if they are not the group creator. If you do try to delete these groups, you will receive a delete confirmation message.
Renaming a group may remove permissions from collections and items. To fix this problem be sure to reapply any exceptions after the group has been renamed.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-2043
Player and Controls
The poster images may have a strange aspect ratio when in full screen mode. This does not affect video playback which retains the correction dimensions.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-1957
Player Embedding
- Avalon uses iframes for video embedding. Embedding should work with sites that support iframes.
For embedded Avalon media to play in Safari, you have to go to Preferences -> Advanced and UNcheck "Stop plugins to save power"Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-2812
Batches
- If you have a batch with large files added to the dropbox, the batch may fail while the files are being copied. If that happens, once batch ingest package is completely copied over, delete the error file in the dropbox and the batch will be begin processing again.
System configurations
By default Matterhorn will process one item for each available core. Running too many conversation processes at the same time in Matterhorn might cause it to freeze up. This will result in unexpected failures. If this happens tweak the maximum concurrent workflows value to restore stability.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-1713
Uploading a file larger than the value configured in the Master File model will throw an exception instead of being gracefully handled. If routinely uploading files bigger than the default either change it or use the dropbox interface.Jira server IU DLP JIRA serverId 7db187da-a52c-3750-b791-4dc703aec548 key VOV-2032